Domestic Shipping (UK)

All UK orders are shipped via Royal Mail tracked 48-hour delivery. Orders placed before 12pm GMT are dispatched the same working day.

UK delivery is free of charge.

International Shipping

International orders are shipped via UPS and dispatched the same day when placed before 12pm GMT.

Shipping rates:

£15.00 – Europe
£20.00 – Rest of the World

Import Taxes & Duties

Customers ordering from outside the UK will not be charged UK VAT.

All international deliveries are sent DDU (Delivered Duty Unpaid). Any local taxes, customs fees, or import duties are the responsibility of the customer at the destination.

Return Policy:

You may return any Awling item for a full refund within 30 days of the order date.

Items must be unused, unworn, and returned in their original condition, including all tags, dust bag, and gift box.

UK Returns

Email info@awling.com with your order number, reason for return, and whether you’d prefer an exchange or refund.

UK returns are free of charge via Royal Mail.

International returns are the responsibility of the customer.

Refunds are usually processed within 7 days of the item being received and approved.

Awling belts are designed to age gracefully with minimal intervention. Regular wear naturally conditions the leather as oils from the skin nourish the strap, while the movement of the buckle helps keep the surface clean and polished.

If your belt has been unworn for some time, the brass may mellow and the leather may appear slightly dull. A gentle polish with a soft cloth will restore the finish.

A pale bloom on the leather grain is simply natural wax returning to the surface — a hallmark of a well-tanned hide. A quick buff will remove it and enrich the tone.

While not essential, occasional care will enhance the belt’s character and longevity.

Leather Strap

• Use a natural, non-coloured leather balm.
• Apply sparingly, especially on the first use.
• If unsure, test a small area near the buckle (this section is hidden when worn).
• Apply with a soft cloth in light, circular motions; allow a few minutes to absorb, then gently polish.

Brass Buckle

• Avoid chemical metal polishes, as they can strip the brass of its natural patina.
• Instead, buff with a soft cloth; a touch of lemon juice may be used if a brighter sheen is preferred.

If you’d like guidance tailored to your belt, our team is always happy to help. With simple, occasional care, your Awling belt will continue to develop richness and character over a lifetime of use.

Awling belts are crafted to be worn for many years. Over time, the leather will develop a deeper patina and gently mould to your body — a natural result of the high-quality materials and craftsmanship involved. Each belt is handmade in the UK by skilled artisans, with close attention paid to every detail.

Although extremely uncommon, if something isn’t quite right with your belt, during normal use, please contact us at info@awling.com and we will resolve it promptly.

If your belt is damaged through wear or misuse, we are still here to help. We can arrange a repair through our UK workshop and provide guidance on the process, along with an estimate for the work required.

With proper care and occasional maintenance, your Awling belt will deepen in character and accompany you for a lifetime.